Check vehicle status
Easily check battery charge, range, and interior temperature.
OMODA & JAECOO App
OMODA & JAECOO App Features
The OMODA & JAECOO app is your essential companion, helping you get the most out of your OMODA & JAECOO vehicles.
Pre-Preparation
Set the temperature and remotely activate the heated seats, heated steering wheel, and windshield defroster and defroster.
Tire Monitoring
Check the pressure in all four tires before setting off.
EV Charger Locations
- Plan your route by checking the location and availability of public charging stations.
- Send the charging point location directly to the built-in navigation system.
Charging Control
- Check your range and charge status, including remaining charging time.
- Schedule departure times so your car is always at the right temperature when you need it.
- Plan your charging time. Many energy companies offer dynamic rates.
Vehicle Location
- Check your vehicle's location and navigate to it on Google Maps with a single click.
- Place a virtual fence around your car to receive notifications when it changes location.
- Remotely activate the horn and lights.
Download the app
Use the QR code below to install the app and unlock features like remote start, climate control, vehicle health checks, and more.
How to use the application
1. Launching the App
Begin the registration process in the app.
- Open the vehicle inspection app.
- Tap the Profile tab at the bottom of the screen.
- First-time users will see the login/registration screen.
- Register using your phone number and verification code.
- After creating your account, you will be automatically redirected to the main interface.
2. Vehicle Verification
Link your vehicle to your account.
- Tap the Vehicle tab at the bottom of the screen.
- Select Owner Verification
3. Submitting Information
Enter vehicle information and verify ownership.
- Fill out the required fields: VIN, engine number, registration number, etc.
- Tap Submit for Authentication
- If the information matches the system records → "Vehicle successfully linked"
- If the information is missing → "Owner certification record does not exist"
- If verification fails, recheck the VIN and engine number
Frequently asked questions
1. How do I activate telematics services in my vehicle?
- Vehicle Support Confirmation: First, verify that your vehicle supports telematics services.
- App Download: Follow your dealer's instructions to download the app.
- Service Activation: After downloading the app, follow the instructions to activate the telematics service, providing the appropriate information.
2. What devices can I use the telematics service on?
Users can operate telematics functions using the vehicle's screen or connect to the vehicle using a smartphone app to remotely control vehicle functions, check vehicle status, and access other services.
3. What specific features are included in a telematics service?
Telematics services offer a variety of features, including:
- Real-time traffic information - providing current information on road conditions, such as traffic jams and accidents.
- Navigation services - precise navigation and route planning.
- Vehicle health monitoring - after pairing the car and activating the vehicle network via the mobile app, you can check the current status of the car, such as the status of doors, windows, air conditioning temperature, etc.
- Remote control - the ability to remotely start and stop the engine, turn on the air conditioning, etc., using the mobile app.
- Vehicle diagnostics - monitoring the vehicle's health in real time, providing fault diagnoses and early warnings.
- Safety services - such as automatic collision assistance, roadside assistance, vehicle tracking, setting up a virtual fence, etc.
4. Are telematics services available when using a vehicle outside the European Union?
Telematics services are temporarily unavailable for European Union vehicles when used outside the European Union.
5. Is a subscription required to use telematics services?
There is no need for one. Users can use telematics services after activating the system and pairing the vehicle. However, individual telematics features require prior acceptance of the relevant notifications and user agreements.
6. How to update your telematics system software?
- OTA (Over-The-Air) updates: Many modern vehicles support OTA (Over-The-Air) updates, allowing users to receive and install system updates while connected to the internet.
- Updates via USB flash drive: Some vehicle manufacturers offer the option of updating the system via USB flash drive. Users can download the latest system software from the official website, save it to a flash drive, and then connect it to the vehicle's USB port to perform the update.
- In-Service Updates: If your vehicle does not support OTA or USB flash drive updates, users can contact their dealer or authorized service center to schedule an in-service update.
7. Can I cancel my telematics service?
Cancelling my telematics service is possible. There are several ways to cancel it:
- Canceling the service at the dealership:
You can visit the dealership where you purchased your vehicle and ask the staff for assistance in canceling the telematics service. This is the simplest and safest method, as the dealership staff has detailed knowledge of the vehicle and the telematics system and can ensure a smooth cancellation process. - Disabling the service yourself:
You can log out of the car network service via the mobile app; the path is: App -> Settings -> Logout. Please note that once you cancel your telematics service, you will no longer have access to convenient features offered by the service, such as remote control of vehicle functions, real-time traffic information, online music playback, etc.
8. How long is the free use period for telematics services?
All current models – Car Control, Online Voice, free for the entire period of use; Online Navigation – free for 3 years.
9. How much does a telematics subscription cost?
The subscription is currently offered free of charge for 3 years.
10. How can telematics services help in the event of vehicle theft?
Prevention: Use the virtual fence feature in advance – if the vehicle enters or exits a designated area, an alarm will be triggered and a notification will be sent.
Tracking: Users can contact after-sales service to enable the stolen vehicle tracking feature and monitor its location.
11. Which mobile network provides data services? Can I choose another operator?
Provision of data services: The vehicle uses a VDF SIM card to provide data services within the European Union, automatically selecting a local operator with a roaming agreement, depending on the country and region in which it is located.
Selection of other network operators: The TBOX system prioritizes the local operator with the strongest signal.
12. How does the telematics system sync with my mobile phone to provide real-time vehicle information?
The app can automatically sync real-time vehicle information after activating the car in the app.
13. Are special services available for emergencies, such as medical assistance?
The vehicle is equipped with an eCall function, which allows for automatic initiation of an emergency call in the event of an accident, or manual initiation of an emergency call by holding the SOS button on the dome light for approximately 3 seconds when assistance is needed. Emergency services are provided by the local Emergency Response Center (EPR).
14. Does the telematics service support shared access between family members?
Yes, it does.
The basic functions of the CarConnect service can be shared with family members or other people.
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Number of people who can be authorized: 10.
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Features that can be shared include checking vehicle status, using the vehicle's remote control function, etc.
How to grant access?
The vehicle is managed by the user who first linked the vehicle to the app. To grant access to another user, they must download the app and then create an account.
The administrator grants access by selecting App -> My Vehicle -> Settings -> Remote Access Overview -> Add.
In the menu that appears, configure access:
Username
Phone Number – the phone number associated with the account to which access is to be granted
Start and End Times – the time period for which access is to be granted
Vehicle Control Password – the password for remote access authorization
Permissions – the scope of granted permissions
15. Does the telematics service provide detailed tutorials or guides on how to use it?
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To access the vehicle's user manual: First, click the red box, then the green box—this is where the user manual is located.
- App user manual: This has not yet been integrated into the app; please expect it in future app versions.
16. Which models are OMODA Connect services available for?
The service is currently only available for EV and PHEV models.
17. Can I use internet-based multimedia applications via Wi-Fi hotspots?
Telematics services are temporarily unavailable for vehicles in the EU when they are operated outside the European Union.
